As in any business, some companies are not as ethical as we would all wish. Being aware of the potential dangers is at least some defense against these type of businesses. Here are some examples of unscrupulous behavior you need to watch out for, from a cis payroll company that has tons of experience paying subcontractors.
Overcharging for difficult access. Since some areas are indeed hard to reach and not all companies have people with the necessary training or experience to carry out the work, some companies take advantage by overcharging for these areas. Within the overall job, this may seem relatively small, but it can make a few percentage points difference in the overall price. Make sure you get several quotes and have them broken down so you can see where the overcharging is taking place.
Using unnecessary access equipment. Some companies will insist that special access equipment is required when the job doesn’t require it. Rope access is a typical example when in many cases Reach and Wash can be used instead.
Unjustifiable price increases. It is simple for a firm to get in on a contract by bidding at an unusually low price. Once in, they find reasons to increase the price. These usually are accompanied by very plausible sounding reasons that are rarely in fact, valid.
Pricing low and cutting corners. This is the most popular form of SCAM among window cleaning companies. They price the job up and then submit a much lower price to win the work, with the knowledge that they will not do the job thoroughly every time. They do this by leaving some windows out each time and rotating the missed windows in the hope that it isn’t picked up. The best defense against this is to require them to estimate the time on site as part of the contract and then make sure that they spend that time each visit, by getting them to sign in and out.
Hiring untrained people. Some window cleaning companies accept more work than they can handle, usually by pricing low to win the work, and then have to hire inexperienced workers to do the work. Not only does this result in poor quality, but is likely to lead to a higher rate of damage to property.
Poor communication skills. What starts off well at the beginning can very often go badly wrong through poor communication. Speak to existing clients to check that you will be able to get through to people who help sort things out when your requirements change or when there is a problem. Upfront payments. Some companies ask for an upfront payment and arrange to do the work the following week. Of course, if they do not appear you will find it hard to contact them.
Much the same as with materials, any contractor who requests installment in full in advance ought to be taken a gander at warily. A reputable contractor realizes that they get paid in light of the nature of their work, and they won’t expect installment in advance. More than likely, somebody who is requesting payment in advance is conniving.